Office Deployment Guide

Document ID: M17-CERT-001-D6

Document ID: M17-CERT-001-D6

Audience: Company administrator and IT liaison (multi-user office)

Last updated: 2026-07-02

Status: Commercial Release 1


1. Overview

This guide deploys Jakten Platform for a multi-user office: one shared company deployment on an office server (or designated always-on PC), with desktop clients on each workstation.

Activate once on the server — not on each workstation.


2. Architecture summary

Office server
  • Platform Server Windows Service
  • Shared company databases
  • Documents storage
  • Available on office network (default port 4100)
  • Activate subscription once
Each workstation
  • Jakten Platform desktop
  • Connects to your office server URL
  • Sign in with company credentials
Office architecture. The server holds shared company data and runs the Platform Server service. Each user runs the desktop client on their workstation and connects to the server over your office network.

See Deployment diagrams for visual reference.


3. Prerequisites

RequirementDetail
Server OSWindows Server 2019+ or Windows 10/11 (64-bit), always-on
WorkstationsWindows 10/11 (64-bit) for each user
NetworkWorkstations reach the server on the Platform Server port (Network guide)
PurchaseActivation key from checkout or onboarding email
PersonnelCompany administrator + IT for firewall if needed

4. Install order

OrderWhereAction
1ServerInstall and start Jakten Platform Server
2ServerComplete administrator setup and activate subscription
3ServerEnable Risk, create users, assign seats
4Each workstationInstall Jakten Platform Setup.exe
5Each workstationConnect to server URL and sign in

5. Server installation

5.1 Install Platform Server

Install Jakten Platform Server on your office server using the installer provided in your commercial package. The Jakten Platform Server Windows Service should start automatically when the server boots.

5.2 Verify the server is running

On the server, confirm the Platform Server service is Running and that workstations can reach it on the configured port (default 4100). Your IT team can use the health-check utility included with Platform Server.

5.3 Server address for workstations

Decide the URL workstations will use — for example http://office-server.yourcompany.local:4100. Share this URL with each user before they install the desktop client.


6. Activate on the server

  1. On the server, launch Jakten Platform and complete First administrator setup.
  2. Sign in as administrator.
  3. Go to Administration → Licensing.
  4. Enter your activation key and click Activate with key.
  5. Accept legal agreements when prompted.

One activation key per company deployment.


7. Prepare the company

Before connecting workstations:

TaskMenu path
Enable Jakten RiskAdministration → Products
Create usersAdministration → Users
Assign seatsAdministration → Licensing → Seats

See Company Administrator Guide for details.


8. Workstation installation

For each coworker PC:

  1. Install Jakten Platform Setup.exe.
  2. On first launch, choose Connect to existing server.
  3. Enter the Platform Server URL from your administrator.
  4. Click Test connection, then Save and restart.
  5. Sign in with user credentials from your administrator.

To change the server later: Settings → Connection Settings.

Coworkers do not activate or run first-time company setup on workstations.


9. Daily operations and recovery

TaskNotes
Add users or seatsAdministrator on server deployment
Server rebootPlatform Server service should auto-start; verify one workstation can connect afterward
BackupSee Backup and Recovery

10. Troubleshooting

SymptomSee
Workstation cannot connectNetwork and firewall, Troubleshooting
Wrong machine activatedContact support if activation key was used on a workstation
User cannot open RiskCheck seat assignment, product enable, and project membership

Related documentation

GuidePurpose
End-User GuideNon-admin coworker steps
Network and Firewall RequirementsPorts and connectivity
Backup and RecoveryOffice server backup
Choose Your DeploymentConfirm office profile is correct